Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) are between you and Outmove LLC (“Outmove,” “we,” “us”), and govern your access to and use of Outmove (the “Service”). By creating an account or using the Service you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. The Service

Outmove helps agencies turn a sales conversation into a signed, paid, and onboarded client, collecting e-signatures and payments, provisioning connected tools, and tracking each deal. Features and limits vary by plan and may change over time.

3. Accounts

You are responsible for your account, for keeping your credentials secure, and for all activity under your account. You must provide accurate information and be at least 18 years old. Notify us promptly of any unauthorized use.

4. Acceptable use

You agree not to:

• use the Service to send spam, or in violation of any law or third party’s rights;
• upload malicious code, or attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service;
• misrepresent an agreement, signature, or payment, or use the Service to defraud anyone;
• resell or provide the Service to third parties except as expressly permitted by your plan.

5. Your content and your clients

You retain ownership of the content, agreements, and data you and your clients submit (“Your Content”). You grant us the limited license needed to host and process Your Content to provide the Service. You are responsible for Your Content, for having the right to use it, and for your relationships and agreements with your own clients. We are not a party to those agreements and do not provide legal advice; e-signature validity depends on your use and applicable law.

No legal advice.Outmove is not a law firm and does not practice law. Nothing in the Service, including workflow or agreement templates, the agreement editor, AI-generated suggestions, examples, placeholder text, or documentation, constitutes legal advice, and no attorney-client relationship is created by your use of the Service. Templates configure workflow structure only and never supply contract language. You are solely responsible for the agreements you create and send, including their contents, accuracy, legality, enforceability, execution, and suitability for your purpose and jurisdiction, and you assume all risk arising from them. You agree to have your agreements reviewed by your own qualified counsel before use. To the fullest extent permitted by applicable law, you release Outmove from, waive, and covenant not to bring any claim, demand, or cause of action against Outmove arising out of or relating to the contents of your agreements, your use of templates or the editor, or your agreements with your own clients, and you will indemnify and hold Outmove harmless from any third-party claim (including your clients') arising from the same, including reasonable legal fees. This section survives termination of these terms.

6. Connected integrations and automated actions

The Service can connect to third-party providers (for example Stripe, GoHighLevel, Discord, Slack). Your use of those providers is governed by their terms, and you authorize us to act on the connected accounts as needed to perform the actions you configure. We are not responsible for third-party services, for changes they make to their APIs or terms, or for their availability, and a provider withdrawing or changing access is not a breach of these Terms by us.

You configure it; you own the outcome. The Service acts automatically on your instructions: it sends emails to the people you enter, creates accounts and channels in your connected tools, and initiates payment requests through your own payment provider. You are responsible for what you configure and for every action taken as a result, including the accuracy of the details you enter, the amounts and terms you set, your authority to contact the recipients, and your compliance with anti-spam, telemarketing, consumer-protection, and payment-network rules. Money paid by your clients moves through your own connected payment account. We never hold, receive, or transmit those funds, we are not a party to the payment, and we are not responsible for refunds, chargebacks, disputes, or taxes arising from it.

Automated steps can fail or be delayed for reasons outside our control, including provider outages, rate limits, credential expiry, and network failure. We do not guarantee that any email, signature request, payment link, or provisioning action will be delivered, completed, or completed within a particular time, and you are responsible for confirming that the outcomes you depend on actually occurred.

7. Plans, trials, and billing

Paid plans are billed in advance on a recurring basis and renew automatically until you cancel. Fees are non-refundable except where required by law. We may change pricing on notice; changes apply to the next billing cycle. Failure to pay may result in suspension or downgrade. Over-limit workflows or templates become read-only, never deleted, and reactivate when you upgrade.

Free trial. Your trial lasts 14 days and requires no payment method. At the end of it you move to the free plan automatically. Nothing you have created is deleted, and you are never charged unless you choose to subscribe.

8. Intellectual property

The Service, including its software, design, and brand, is owned by Outmove and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.

9. Referral and partner programs

We may offer referral rewards to customers and paid commission to approved partners. Participation is optional, is offered at our discretion, and may be changed, suspended, or withdrawn at any time. Rewards and commission are earned only on payments we actually receive and retain, are subject to holding periods and to reversal if the underlying payment is refunded or charged back, and are forfeited where the program is abused. Partner participation is additionally governed by the Partner Program Agreement.

No earnings claims. Nothing we publish about either program is a promise or projection of what you will earn. Any figures, examples, or calculators are arithmetic illustrations of a published rate and do not represent typical results. Self-referral, referral of accounts you control, and any attempt to create signups or payments in order to trigger a reward are prohibited and void the reward.

10. Disclaimers

The Service is provided “as is” and “as available”, without warranty of any kind, express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, or any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, that results obtained from it will be accurate or reliable, or that it will meet your requirements.

No professional advice. The Service does not provide legal, tax, accounting, financial, or compliance advice, and nothing in it, including templates, suggested language, AI-generated output, examples, or documentation, should be relied on as such. Decisions you make using the Service are yours, and you should consult your own qualified advisers.

No business results guaranteed. We make no representation about the revenue, conversion, retention, time saving, or other business outcome you will achieve. Any figure, benchmark, case study, or example we publish describes a particular situation and is not a prediction of your results.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you; in that case our warranties are limited to the shortest duration and narrowest scope permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, Outmove will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost opportunity, lost or corrupted data, loss of goodwill, or the cost of substitute services, arising out of or relating to these Terms or the Service, however caused and on any theory of liability, even if we have been advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of the amounts you paid us in the twelve months before the event giving rise to the claim, or one hundred U.S. dollars. These limits apply even if a limited remedy fails of its essential purpose, and they allocate risk between us in exchange for the pricing of the Service. Some jurisdictions do not allow certain limitations, and in those places our liability is limited to the smallest amount permitted by law.

12. Indemnity

You will defend, indemnify, and hold harmless Outmove and its officers, directors, employees, and agents from and against any claim, demand, proceeding, loss, liability, damage, penalty, cost, or expense (including reasonable legal fees) arising out of or relating to: Your Content; your agreements with and relationships with your own clients; your use of the Service, including anything you configure it to send or do; your breach of these Terms; your violation of any law or of any third party’s rights; or your use of a connected third-party provider. We will notify you of any such claim and may participate in the defense with our own counsel at our expense; you may not settle any claim in a way that imposes an obligation on us without our written consent. This section survives termination.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to comply with law. On termination, your right to use the Service ends; data handling follows our Privacy Policy.

14. Changes

We may update these Terms; material changes will be posted here with an updated date. Continued use after changes means you accept them.

15. General

• Governing law and venue. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The exclusive venue for any dispute is the state and federal courts located in Delaware, and you consent to their personal jurisdiction. Either of us may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
• Individual claims only. Any dispute will be brought only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, to the extent permitted by law.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest remains in force. Our failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for any delay or failure caused by events beyond its reasonable control, including provider outages, network failures, acts of government, and natural events.
• Entire agreement. These Terms, with the Privacy Policy and any program terms that apply to you, are the entire agreement between us about the Service and supersede any prior discussion, proposal, or marketing material.
• Export and sanctions. You represent that you are not located in, or acting on behalf of anyone in, a country or on a list subject to U.S. embargo or sanctions, and that you will not use the Service in violation of export-control law.

16. Contact

Questions about these Terms? Contact us at support@outmove.app.